1st Pet Veterinary Centers - Mesa - Mesa, Arizona

John P.

We had a really great experience with this 1st Pet location. Our cat Sammie was experiencing some symptoms that definitely warranted an urgent visit. They got us right in, and the room was actually very nice and comforting. The Vet Tech came in very shortly after us and was extremely helpful and informative. The emergency vet Dr. Lindgren gave Sammie a thorough exam and offered several treatment options. He explained some of the more expensive tests but didn’t try to push us into getting them. In fact, he told us that they were really only necessary if the few things that she really needed (hydration, anti-nausea) didn’t help. Most importantly, they were very good with Sammie, and she seemed as calm as she could have been under the circumstances. We were very happy with the visit overall, and we plan to use this location as our regular vet from now on as well.

Taylor C.

Loved my experience here! I was worried about all the reviews saying they only cared about money. But what they actually are is up front with transparent pricing. Every step of the way with my dog they let me know treatment options and the costs associated with those options. Last thing I’d want is to have treatment done then be blindsided with a massive bill. They were completely caring the entire time and even followed up with me the next day to see how my pup was doing.

Jenna

I cannot say enough good things about our experience at 1st Vet. Our dog of 17 years was declining and we took her in, unexpectedly. It was evening hours and unplanned, but when I called we were greeted with the most compassionate staff. We ended up at 1st Vet an hour later, and even though it was a devastating time, I could not have asked for a better experience in our girl crossing the Rainbow Bridge. The front desk staff were kind and compassionate. We had the MOST supportive staff walking us through the process, and providing support from the minute we walked in until we left. This was our first time having to say goodbye to a pet. We were not rushed, we were given everything we needed, all the time we needed. They went above and beyond in everything they did. I wish I remembered the name of the woman who stayed with us, I *believe* her name was Shannon. I just remember she wore glasses and had a flower clip in her hair the night of Feb 17. She was incredible, showed us photos of pets she had to say goodbye to as well, and was just so comforting. I will never forget the kindness she showed us during this difficult time. I am so grateful we chose 1st Vet. Highly recommend. Thank you for everything!

Kristine S. W.

I have been happy to have found a vet that I have returned to. They take very good care of my kitty. I love that they have a cat exam room with Feliway. They get us in for appointments quickly. They even took my cat from my car during COVID to drain his bladder and didn't charge me. The staff are fabulous and upbeat. When I shopped around for a vet, I found their prices to be competitive. I've been a client for 3 years and am grateful for the wonderful emergency care they gave my kitty recently. They were quick with diagnostics! Thank you First Pet!

Natalie B.

We became aware of 1st Pet after an emergency illness with our handsome rescue that got very sick. They were fabulous. We live over an hour away but they allowed visits, kept us informed. It took awhile to confirm Valley Fever but not once did they not give amazing care. He has had several emergencies since and every time he has been treated as the most important animal there. We use 1st Pet now for everything shots, general checkups etc. And the fantastic treatment doesn't just start with the Dr. It starts with the minute you walk in the door with the Reception area to the Tech that takes all the info to the Vet. Yes it is expensive but every Vet is. I wouldn't trade 1st Pet for anyone else. And I thank them every day for saving our special dog.

Don P.

Excellent care for Annabelle and Dolly. Caring and kind staff. Explained what care was needed. Although we had to make the difficult decision to say goodbye to Annabelle due to severe illness and age. Thank you for taking care of our little girls.

Beth V.

The people who work at this First Pet location - every single person who works here, are nothing short of superstars!
Our dog has refractory seizures. Some of them are really terrible, and don’t respond to any of his meds - including his emergency rescue meds.
When we take him to First Pets, they always respond quickly - and are always very empathetic and caring, and make sure our dog and our needs are addressed.
They not only offer emergency services, but regular vet services as well. They are compassionate, skilled and simply the best at customer service delivery on every level. I’d like to give a huge thank you to everyone at First Pets; you’re all so appreciated! (Yeah, our husky is pretty darn cute!)

Collin

Least helpful, money-first vet clinic. My dog had diarrhea. I brought in a stool sample. They shipped it out for 6 DAY processing! Then, 6 DAYS later, I find out they didn't even do the "diarrhea panel"! They only checked for parasites. So 6 days of suffering and worrying about whether to take him to ER for dehydration, and they didn't even do the obvious panels we needed! Go to Adobe instead.

1st pet clearly is more dedicated to managing reviews than helping pets and answering questions.