Bellevue Veterinary Emergency & Specialty - Bellevue, Washington

peggy S.

Absolutely horrible experience here! My dog's eye was swollen and hurt and they ran some tests but didn't find signs of trauma so they sent us home with steroid drops and no answers!!! They did not bother to dig deeper to find out why his eye was swollen and shut! They just sent us home with absolutely no diagnosis. Turns out my dog had glaucoma and they didn't find it! We trusted what they said and the drops they gave us but they were careless in their diagnosis. If the doctor had diagnosed my dog correctly, they would have been able to control his eye pressure to avoid permanent nerve damage and loss of vision. Because of their incorrect diagnosis, my dog now has no vision in his left eye and no hope for reversal of his vision. Absolutely careless and uninformed! Our family is extremely heartbroken for our pup who now has gone blind in his left eye at the age of 3.

Joey T.

The staff at Bellevue Veterinary Emergency & Specialty took amazing care of my Frenchie girl. Full disclosure - I’m a veterinarian in general practice out of state and was referred to Dr. A. Davis for brachycephalic airway correction surgery. We took a 2-week road trip just to see Dr. Davis. The surgery went really well and she is fully recovered. She is now much happier, super energetic, and breathing so so well. Thank you, Dr. Davis - you’re amazing. Apologies again for my girl’s rude behavior during her stay. We highly recommend Dr. Davis and her team.

Lori P.

We can't speak highly enough about Bellevue Veterinary Emergency & Specialty. We woke up in the middle of the night and our senior golden Mac was panting heavily. We turned on the light and saw he was having trouble walking - stumbling and running into the wall, and finally just splayed out, with a tilted head. His eyes were rolling back and forth. We were devastated for him, and confused. Is he having a stroke? Why can't he walk? We have had a bad experience with emergency vet hospitals before, so we were going to wait until morning for his primary care team, and then he started throwing up. We realized he needed to be seen asap. We called Bellevue Veterinary Emergency & Specialty and got the cut of their jib right way. They answered immediately and were professional. They told us they would expect Mac. We pulled up at midnight, and two LVTs (licensed vet techs) were waiting in lobby with a gurney. They gently moved Mac onto the gurney and rolled him in to the back. The facility was clean and modern and felt like a hospital. I was crying, expecting the worst. The vet on call saw him immediately. Within 20 minutes she came into our room and gave us her differential diagnosis, which our primary later confirmed - canine vestibular disease. We were discharged with anti nausea meds. There were three LVTs - all compassionate, smart and professional, in addition to the Vet on call. We later learned that this facility is "heavy on LVTs" - e/g/ lots of training. It showed. In summary this is an extremely high quality place and I recommend it highly. And Mac is on the mend.

Danica W.

We have had the unfortunate pleasure over the last 1.5 months to work with several veterinarians and departments (ER, Surgical, Oncology) at Bellevue Veterinary Emergency & Specialty with our dogs, Hank and Hyla. Dr. Anastacia Davis, Dr. Robinson, Dr. Koshino, and Dr. Bose (and I'm sure more) have all been incredible in both of our pet's cancer treatments so far and I can't speak highly enough about their excellent bedside manner, communication, quality of care, and empathy for our pets (and me). The front desk associates, technicians and assistants have been caring in consistently, and the documentation sent following visits is excellent for us to maintain consistent communication with our regular vet. We know we have many visits with them ahead of us, but their excellent standards of care that have been consistently delivered make us confident that we've chosen the right place to provide excellent treatment for our pets. For pet owners, I enjoy that this clinic works with Trupanion to process insurance prior to payment - while we don't have this pet insurance and I am not positive if this is a test or regularly offered service, I can't imagine the relief this brings to pet owners who have insurance for their pets.

Melissa M.

We came here to see Dr. Davis about a nose surgery for my kitten. The facility is cutting edge, the seating is comfy, the aesthetic is calm and the receptionists are very kind. But most of all, Dr. Davis is an absolute rock star!! We appreciate so so much that she was willing to try a novel treatment on my little guy. She is so precise and caring and she really put so much energy and thought into the surgery. It has really been a life changing procedure for him. I would also like to say that her whole team was outstanding and really cared for us through the whole process.

We will definitely be coming back here if we need anything else and if we ever need an ER I know that we would be in excellent hands.

Thank you Bellevue Veterinary Emergency and Specialty!

Shanda R.

Our fur baby had to have his ACL repaired and we were so grateful to find Dr. Robinson practicing here.
He did benjis revision surgery on his patella’s so we really wanted him again as our surgeon.

The surgery went great, and Benji is on his way to recovery.
The team in general are great!!

Nicholas D.

My wife and I brought our girl in one night thinking she might just be a little sick. We figured it was no big deal and we’d be taking her home an hour later. Boy were we wrong. After over a month of tears, anxiety, and hopelessness, I can’t express enough how much we appreciate the time, care, effort, and love the team here offered. They took her in as their own and did everything in their power to treat her. After 3 grueling weeks, we took our baby home. A week later she got the best news possible on her first check-up! We don’t know what the future holds with her condition, but we do know that Dr. Robinson and the rest of the team saved her life and gave us a chance to spend more time with our little girl. Little did they know we had a very very close person pass away shortly before we brought her in - we needed this good news. Thank you to everyone there for everything you did! We couldn’t be more grateful.

Zita C.

Unethical and Money-driven

I had a terrible experience at Bellevue Emergency. During my visit, they gave me one diagnosis, which completely changed my dog’s treatment plan. I later learned that they told another vet to confirm a different diagnosis, as documented in an email—but they never informed me directly. Instead of correcting their mistake, they pushed for $3,000 in unnecessary tests and refused to disclose key information unless I scheduled another visit with thousands of dollars test.

If a diagnosis changes, a responsible vet should inform the pet owner immediately, not hide it behind additional costly visits. This place prioritizes profits over transparency. I would not trust them again.