Inland Empire Veterinary Imaging - Spokane, Washington

Steve N.

It was a great experience we had with Inland. We traveled almost 2 hours to have our fur baby Buddy seen recently. We were treated with the utmost respect and they seemed to prioritize us since we traveled so far. We are not happy for the reason we found them, but so happy they were there in our time of need.

Lauren J.

I took my cat Ronald in for an echocardiogram today and was blown away by how kind and communicative the staff was. Even the person I talked to when I scheduled the appointment was VERY kind. The staff here seem to do their very best considering that they also treat emergent cases, so timelines cannot be guaranteed. The gal working at the front desk today was so patient, kind, reassuring and knowledgable. They truly seemed to care about my boy, and I know he can be a real stinker to vet staff. THANK YOU💕

Rikkie V.

My Boston needed to have a CT done and our vet referred us here to Dr. Simms. Paula was wonderful and extremely helpful when checking in. They understood my concerns especially because my little guy has horrible separation anxiety. They let me hold him in the waiting room until it was his time to get his test done. Lindsay a tech was also amazing. She came out and explained how everything went and updated me on how my dog was doing waking up. She even showed me a photo of him back in the kennel waking up. Just an all around great experience during an anxious time.

FrankPT

Was referred to Inland Vet Imaging by my Vet who had found a mass in my cat's abdomen. Got an appointment the very next day. Very nice and modern facility. Check-in was fast and easy. People were friendly. As anything with veterinary care, nothing is cheap and this wasn't either. However, I was so glad that I asked if they offered a military discount. They do. That did help with the final bill. Very happy with their services.

Brandi R.

Very kind and communicative staff. We were there on a referral for consult from our regular vet. Although we did not have an appointment scheduled for imaging, they called me the evening before our appointment to advise that based on the records they received there might be a recommendation for imaging and they had set aside the time just in case. This was very helpful in planning our day since we had to travel a few hours for this appointment and would have had to return if not for the call advising me that it might be an all day appointment and not to feed my dog.
Everyone from reception to doctors/techs was incredibly kind and went above and beyond to make sure our pansy of a Doberman was comfortable. The tech I spoke to after the procedure was extremely thorough in making me aware of exactly what was done and what side effects I might see. Pricing was exactly what I expected, quality of care and communication exceeded my expectations based on reviews.

Keith S.

Without a doubt the most unprofessional, non-compassionate and non-caring organization we have ever dealt with! We will be talking with the Garland Veterinary Clinic concerning any future referrals. The front end (receptionist) staff is incredibly immature! They literally were mocking and making fun of pet (patient) owners when they left the lobby…I was appalled!

We had a 9:30a ultrasound appointment and checked in at this time. The intake employee said it would take around 3 hours to complete the procedure and they would phone us when completed. At 3:30p we still had no contact; so we called IEVI for information, at which time they stated “we had multiple emergency drop ins, thus we still haven’t scanned your dog. If this was true, the professional thing to do would have been to contact the pet owner to pick up the dog and/or reschedule. This is an animal who has been sick, and not had any food or water since 10pm the night before! Their lack of compassion is truly noteworthy. At 4:30p when the scan was completed I asked to talk with the ultrasound tech…the receptionist simply replied “no”. After 7 hours and $750…we had no answers, no information, and no chance we will ever return. In the future we will drive to WSU or Cheney (Blackhawk Vet Hospital) for scans.

Jess I.

We've been to IEVI for a liver biopsy and echocardiogram, and on both occasions the staff have been very kind to us and our senior cat. They take the time to answer my questions, and have really helped keep my anxiety at a minimum! They really care. Thank you for all of your help.

Pat B.

Excellent loving care for our bulldog getting ultra sound for bladder stones.
Waiting area complete with coffee, teas, and nice receptionists. Answered all my myriad of questions.