InstaVet Urgent Care & Wellness Animal Hospital - LIC Queens Pet Surgery Medical Center - Long Island City, New York

Cristina M.

Quiero agradecer por la atención prestada con mi perrito en especial a Vanesa quien amablemente me sirvió de traductora al momento de la consulta con el Dr quien fue muy profesional al dar su diagnóstico

Lucila F.

Dios los bendiga a todos quiero agradecer y recomendar esta clinica que fue la unica que nos atendió. El trato muy exelente, todo el personal muy amable y los médicos muy atentos y con una amabilidad. El lugar muy limpio. Estamos muy agradecidas porque le dieron el mejor trato a mi pequeña Chelsea que Dios bendiga todo el equipo y los doctores también.

ELENA

Son excelentes gracias por su profesionalismo con mi mascota toby. 🤗🙌💯

adriana P.

exelente servicio

Koo C.

I’d rate this practice a 4.5*. I have two senior dogs and two young cats and sometimes I’m at the vet 2x in the same week with multiple issues. The customer service is great, the manager Eli personally reaches out often to make sure we are all well care for, reception girls are lovely, nurses the same. I now met a lot of the vets, all of them with one exception were caring and outstanding. During my first well being visit, I got a multiple pet discount which was nice. Also a free X-ray for my dog with heart disease. My fur babies are everything to me so I expect nothing short of perfect care for them, I’m crazy demanding and I have been happy with this clinic since moving to the area. Again the 0.5 point shortage in the rating is for my one off bad experience with one vet (which I can easily avoid) and sometimes a major delay/ waiting time when my schedule is super tight. Still I know I’ll stick to this practice as I can always get an appointment and the care meets my expectations. Some of the vets are truly outstanding (sorry I’m bad with names, wish I could quote them). Confident in recommending them even if I find it pricey, I think I get what they charge for.

Leia Y.

I had to go to instavet last Monday because my 15 year cat had eaten a rubber band. Threw it up but was now lethargic, not eating and had diarrhea.
Each day I went there a totalnof 3 days we were handled very well. The staff is very nice and kind to you and your pet.
They accept walk ins and emergencies.
They even provide discounting for your visits.
Dr. Sheintop, Dr. Nelson, Dr. Kim are amazing and did everything that was needed and that they could tonensure my cat "leo" was on a path back to wellness.
Caley at the front desk was very attentive to my email and support requests.
Eli in customer service was also very attentive to my needs and was able to help with the costs.

Good news is that my cat is back to normal and on a new diet to help him to continue in our lives for more years to come.
I appreciate all of the help, advice, medical care and more that instavet has provided us.
I highly recommend visiting them if your pet needs anything.
I will continue to use their services for sometime to come.

Thank you instavet and staff.
We appreciate you more than you know.

Leia yodice and leo

Joseph Z.

Instavet has been my vet for almost 4 years now and have always been consistently professional and courteous. Always available for emergencies or just to answer questions. Extremely friendly staff and caring, professional doctors.

Amanda C.

I strongly recommend this pet hospital for animal lovers. My turtle Jin Bo did the cremation with them. From first calling until the day I received my beloved one from package only took less than 10 days. They are trustworthy and professional. Special thanks to Cali during this difficult time when I called she is always supportive and with patience and fully understanding. This is a great experience at this hospital and I really appreciate it very much and thank you all for the help ❤️