VCA Vineyard Animal Hospital - Kennewick, Washington

Jason D.

VCA has been absolutely awesome to deal with. I've been to a few vets and it sure seems that it's all about the money and even want money up front before they will even look at your pet. I found that to be very disheartening and won't give them places any more of my time or money. VCA has been nothing hut caring and loving towards my pet and puts the well being of my pet first. I can't say enough good things to show my appreciation for how myself and my dog was treated. Thank you guys for being real veterinarians and putting my dogs health first before the all mighty dollar bill. It means the world to me.

Julie W.

I have been taking my cats here for 20 plus years. They are the best staff. Professional, kind, considerate of your pets. They are great diagnosticians. I think their rates are fair. Unfortunately I've had to put down two older cats in the past year and they are so compassionate and caring. They take their time, they don't rush anything. You can tell they really care about the animals that they treat.

Lalo M. N.

Well, I don't have very much time to look for another vet for my girl but I stopped buying my medication there as well. Because they were rude to me when I asked him what the price was, and every time I went back. It was $10 more then $15 more. The last time for the same medications. I paid almost $28 more than the first time I bought medication. And now I get it to a company by mail and I only pay 53.00 And I have also experienced calling them and then not being too nice to me like they don't care about their customers. If they lose them, they must have a lot of customers who put up with it. But I didn't feel like I needed to

Jason J.

Sticker shock followed by a hard sell on a years worth of services.

A five minute exam cost $95! Most vets offer an initial exam for free with vaccinations…

Then the vaccinations were $55 each!

If I would have walked, I would have lost the $95 deposit.

Recommended that I let my dog be fully grown before getting her spayed, likely to be able to charge more…

This is not the same place that I’ve taken pets to in the past. They have changed, and not for the better.

I will not be back.

*update*

Way overcharged $210 for two booster shots for a puppy!

Voiced concerns and got an even worse response.

The manager even tried shaming me for the deposit.

I will never do any business with any VCA facility

Dylan L.

Staff is always super helpful and kind, I take all my animals here for everything, last year I had to put down our family dog and their bedside manner was very professional, they even sent us a card after the fact and made us a plaster cast paw print of our once in a lifetime dog

Paul W.

The people here are very professional and helpful. It is always good to know that they will do the very best they can to help your animal in need and they do a great job at accommodating even the wigglyest and loudest pets.

Janis B. S.

I just posted something but didn’t text correctly!!🤗 VCA took great care of my kitty! Thank you again.

Mary D.

I am highly highly upset with this company. They are very disrespectful to there clients The lady disrespected me on the phone when she called me
There was a misunderstanding, and I try to take care of it three times in the office At my dog’s visit and this was our first time there and nobody would listen and I was trying to explain that to her, and she just straight up told me let’s get past that and said what are you needing very rudely and disrespectfully do not recommend this place at all!
, I don’t appreciate being disrespected like this for no reason at all when all I was doing was explaining the situation that happened and I have other vets I can go to and she said OK. Have a great day and hung up like what okay