VEG ER for Pets - Nanuet, New York

Tamara M.

Los recomiendo son excelentes dan un buen servicio mi mancha se nos fue pero ellos brindaron sus servicios mejor q otros, Gracias

Sergio H.

Fue una experiencia maravillosa, el personal excelente lo recomiendo para todo aquel que tiene su mascota...gracias por el servicio

Alexis B.

I would first like to start off by saying THANK YOU to the staff at VEG for being so caring and loving to my dog during a difficult time.
I took my dog on a Sunday at midnight to VEG because my dog was not acting like himself. Turns out that a mass on his spleen ruptured and was internally bleeding. The doc that night was sympathetic and honest. She helped us have a smooth transition to another hospital for more in depth information about what was going on with my dog.
Long story short my dog ended up having his spleen removed and was transferred to VEG for an overnight stay for close monitoring. The staff that night was amazing too! They kept my dog comfy and kept us informed as well. I live really close to VEG and they had told us to come see my dog, Mikey as many times as we wanted. They would even set up a little place for us to sleep if we decided we didn't want to leave Mikey alone. They have pillows, blankets, a snack station equipped with tea, coffee and snacks.
VEG is not only about the immediate care for your fur baby but also putting pet parents mind at ease as well.
In case anyone has read this far, my dog is CANCER FREE!! Thank you again to all the wonderful staff we encountered along the way. You are all a blessing and I will be speaking highly of you all. 100% would recommend to anyone seeking emergency care. A picture of Mikey making it to his birthday is included.

Hennesy L.

I was sent here with my Pomeranian after visiting a clinic that unfortunately could not help her further as something (big pieces of chicken, I now know) was lodged in her esophagus. I was very afraid given the fact that she was also diagnosed with a heart murmur this night and told she would be high risk for general anesthesia. Although it may sound like a silly issue due to some chicken, I was afraid to lose my girl.

I appreciated all the efforts of the previous emergency department and grateful they refereed us to you guys, but the bedside manner is unmatched. I don’t remember everyone’s name that helped and I apologize for that! But all of you were so sweet, efficient, and empathetic. All my questions and concerns were answered. The doctor (Dr. Morrissey I believe as per the text I received) was a sweetheart and very informative. She explained everything thoroughly and gave me time to translate it to my Spanish speaking father. Again something silly, but you’d be surprised how many business become frustrated. This shows such a high regard to cultural competency! The two techs who stayed with Bella when I left were wonderful and treated her with so much love that my fears became minimal and I knew she was in great hands.

As weird as this might be to say, godforbid the outcome was different and it were a more severe situation, I think I would give this same review. Overall seeing how you guys treated me, my father, and my dog, I can see genuine passion for the work you do. Thank you so much!

Angelique R.

Our puppy was literally on the brink of death. We were distraught and beside ourselves. VEG in Nanuet went above and beyond for our fur baby. They treated him as if he was their own baby. They SAVED our fur babies life. We’re so grateful to all of the doctors, nurses, techs & receptionists for saving his life and taking such amazing care of him. Not only did they take care of Champ, they took care of us and were wonderful with our son. We will be forever grateful to everyone one at VEG in Nanuet. We’re truly blessed to have an amazing and attentive emergency animal hospital in our area. We love and appreciate all of you.Thank you so much!
Love,
The Rivera family

Lauren D.

After speaking with the office on the phone, I brought my four year old border collie, Banjo, in to have a cut under his eye looked at. Dr. Tracy and her staff were extremely knowledgeable about what was going on with the cut and gave me all the tools I needed to care for Banjo at home. They made him feel very comfortable and complimented Banjo on his good patient behavior!

Leticia V.

This is my third time coming here. Our pets are family and everyone here is so compassionate and they know how to communicate with concerned pet parents. Although our visit ended in complete and utter heartbreak, the staff carefully explained the prognosis of our older dog Lucian who unbeknownst to us was suffering from internal bleeding likely due to a ruptured spleen. They performed the ultrasound in front of us and pulled the sample from his abdomen in front of us and that transparency is a huge factor in making informed decisions. Unfortunately for us Lucian had to be put down and anyone who has ever gone through this knows how painful it is to let their fur baby go and cross that rainbow bridge. The staff gave us a private room so that we can spend time with him and let us get our children so that they can say goodbye too. They explained everything and gave us fur from our baby and a paw print to take back with us . As heartbreaking as it was, they helped us understand that this was the best thing for him since he was in so much pain and would be in more pain if we were to prolong. Thank you all for helping us say goodbye to our best friend. Sincerely, Lucian’s family.

L H.

We always have a great experience at VEG Nanuet. Our dog Felix injured himself on an outdoor gate yesterday. He didn't seem seriously injured, but I didn't know whether I should bring him in. I called VEG and a vet came to the phone within seconds. She advised me to bring Felix in to have some standard first aid to avoid infection and make Felix more comfortable so he would stop licking the area. We've brought our standards to VEG a few times and the staff always exceed our expectations. We were in and out in a very reasonable amount of time, with follow up care instructions and needed meds. We are very thankful to have such a great emergency vet nearby. Thank you, VEG!