Vet In Queens/USDA Vet - Rego Park, New York

marlon A. S. C.

El servicio al cliente es pésimo, llamé para saber de precios e información sobre los servicios y la persona al teléfono me dice que no sabe, que mire en la pagina que ahí esta toda la información, después que le reclame por el mal servicio me dio la información de manera muy grosera, no sé que tipo de personas contratan en estos lugares, pero deberían contratar gente humana y por lo menos capacitada para tratar con personas.

F R. P.

muy buen lugar atienden muy bien a los clientes con respeto Gracias por eso es muy inportante 👍

Анастасия

I came to this clinic with my cat, he is 7.5 years old and I thought he had a toothache. I was worried that I would not be able to afford the procedures my cat needed, in my mind there was a budget that I could afford but I was afraid that it would not be enough. After the examination, Katrina printed out the price list and I was delighted - it matched my budget! After the tests came, my cat got a cleaning and did not have to remove his teeth. Kartina made sure that the price was what we discussed in advance. I am happy that my cat is fine and I know where I will go when I need veterinary services. Thank you 🫂❤️

xue W.

Their receptionist's attitude was extremely shocking. I booked the appointment through the website in the morning, and they charged me a deposit. However, after waiting for their clinic to open for two hours, I decided to cancel the appointment after asking for some relevant information. They kept shirking their responsibility and only refunded part of the deposit, saying that it was caused by the credit card company. This was very unreasonable. When I asked for the full deposit, their receptionist hung up on me. This is very rude behavior. I do not recommend this clinic!

Jed F.

We brought in our cat for annual physical checkup and Dr. Katrina was very thorough and patient! Our cat warmed up eventually (despite initial protests) and even enjoyed being petted by Dr. Katrina and her assistant. Thank you!

Stephen B.

Dr. Katrina Rezunova is very professional, helpful and genuinely cares a lot about animals. We had an amazing experience with our young daschund puppy recently, all thanks to her care. She is a great human being and person. Thank you

Kathrine

I don’t understand the negative reviews about this place. Everything on the website was clear about pricing and booking appointments. I booked mine online and was seen next day. I scheduled a physical to get my cat spayed. Two days later I was booked for her surgery. Everyone was extremely helpful. From the woman at the front desk to anyone else that handled my cat. After her surgery, I was unable to pick my cat up due to work so I gave them a call ask if someone else can get her for me and they were very accommodating regarding my situation. Today, they called me to follow up and make sure my cat was doing well after surgery. Great people, amazing service! Thank you guys again.

Olexandr B.

Rude doctor and her assistance. How can they care about pets if they so disgusting with people.
She gave tasty food my pet it was sick and Diarrhea for 2 days
P.s.

Instead of admitting their mistakes. They write that I'm a bot and haven't been to them. Nevertheless, they called and asked to delete the review. Next time I'll attach a photo of my dog's diarrhea