Veterinary Emergency Clinic of Central Florida | Casselberry, FL - Casselberry, Florida

Damaris D. P.

Más de 4 horas esperando y no atendieron a mi perrito que no podía afincar su pata, ellos pensaban que no tenía el dinero para pagarle o solo discriminacion porque el perro es mixto, entonces me fui y fue lo mejor encontrado a l doctor dave, dave animal en altamonte springs, el más humano y mejor que pude encontrar,al siguiente día ya mi perro podía caminar,pero estos inhumanos me dejaron en espera por más de 4 horas con mi hija adolescente y el perrito enfermo. No recomiendo a nadie que lleve sus animales a este lugar.

Rossy R.

Terrible atención....llegué al lugar aproximadamente 1:50 pm, tomaron mis datos y me dejaron esperando con mi perrita que había estado vomitando por más de 24h. Después de mi llegaron 3 personas con sus mascotas y las atendieron de inmediato. Le pregunté a la persona que atendía que quería saber por qué no atendían a mi perro, y me dijo q no había un cuarto disponible para ella. Las personas que estaban en la sala de espera, que llegaron después que yo, pero fueron atendidos de inmediato estaban preocupados porque vieron que teníamos más de una hora y media esperando y no nos atendían. Coko a las 3:40pm decidimos irnos a otro centro veterinario y ni se dieron cuenta que nos fuimos. Me llamaron a las 4:34pm para saber si yo estaba aún esperando afuera para que ellos me atendieran. La verdad me siento muy desepcionada de que no atendieran mi emergencia. No volvería a ir para allá de nuevo.

jose S.

Ni no recomiendo ni vuelvo jamás en la vida . Nos dieron un MAL DIAGNÓSTICO nos dijeron q la perra tenía una obstrucción en el estómago cuando la llevamos a otro lugar era que tenia incrustada una tapa en la última muela y los análisis y placas de los órganos salieron TODOS bien aparte que nos cobraron $940 y ni siquiera nos dijeron con exactitud el porqué creo que juegan con la desesperación de la gente y juegan con el dinero q con tanto sacrificio salimos diariamente a la calle a ganárselo
En el otro lugar me cobraron mucho menos y ya la perra está sumamente bien
Así que gracias por nada

Jayde' F.

This office was so kind and understanding when we brought my youngest fur baby Nova Lee in for end of life care. The compassionate bed side manner from registration to the techs to the doctor was out of this world and everything me and my boyfriend needed to deal with this process since it was so unexpected. This office even gave me multiple estimates for the process and I didn’t not feel pressured or cheated by the options given to me. I am so happy I was able to afford her care and being my baby home in a beautiful urn. Thank you all so much for everything you do! -Nova Lees parents

info I.

Always a scary experience when you have to take your pet to an emergency clinic… But if that happens, and you’ve gotta do it…This is the one you wanna go. A recent situation with a golden retriever that felt it was necessary to eat a ball of yarn had us very worried about Their digestion. As always, everyone from the reception to the check out was so thoughtful and considerate and kind. Bella is very grateful and she promises not to eat any more yarn.

Jessica H.

Thank you so much for taking care of our cat, Busch Lite, after she got a hold of my dog's carprofen.

I called while on the way after contacting poison control, and the staff immediately guided us in and went over the expected procedures and protocols for her once we were there.
After admission, I had called every day around 1am and 1pm to check up on her bloodwork and kidney values, and they always took the time to get back to us on her condition. There was one time they weren't able to discuss when I called due to a critical patient at the time, but called us back once they were able.

All of the information on her bloodwork, checks, medications, feeding, etc., were sent to me after discharge, and the care she received was very thorough. I was happy to see she even got comfortable enough to be affectionate with the staff, even in an environment that can be very stressful at times.

Thank you again, I don't know what we would do without her. She means the world to us.

Bonus pic of her as a tiny kitten, est. 5-6 weeks of age

Denise M.

Avoid this vet at all cost$. They won’t remove the staples they put in. The other local emergency clinic on east colonial that is not affiliated with them have removed them zero charge and couldn’t believe it is not included in their inflated prices.

I have mixed feelings about this emergency clinic. I’ll explain:

We arrived and they took us back immediately which was awesome. They had a tech come in with paperwork and then asked for my drivers license as they needed to make a copy for my file. Why I felt that was wrong since they have no need for that. Being in a state of distress as my dog was mauled by another dog and bleeding I obliged.

Next another nurse comes in and asks what happened and looks at my dog and says that the vet would be in.

Dr. Burger (Berger) came in and was nice and explained what she found during his exam. She leaves and me and my dog are waiting for the estimate to sign before they can start treating him.

By the time my dog was finally taken back for staples and medicine was around 30 minutes.

Just to give an idea of cost:

$140 exam fee
And for two medications and his 12 staples along with small fees for disposal came to $606.

This so just an honest review. My dog is doing great as we’re on day 2 since this happened. I’m thankful they were open and a mile down the road.

However, I just didn’t care for the copy of my drivers license and the wait time/paperwork before getting treated.

Suzanne K.

It was such a stressful time for me seeing my beloved dog suffering. The team at the emergency clinic were kind and patient when all around them was chaos. Thank you for the wonderful care