Westgate Animal Hospital - Tacoma, Washington

Emily M.

We are huge fans of Dr. Walia. He has kept our sweet doggie Lucy healthy and active for 12 amazing years. He genuinely cares about our family and our dogs. Our dog got stung by a bee and went into anaphalatic shock. I called Dr. Walia on his personal phone, at his house after hours and he helped me! Thanks to him, our dog is alive. For those of you who are complaining about his bedside manner, you are showing your ignorance. English is his second language. He is a highly skilled professional with many many years of experience. Unlike other vets, he will be there for you when you need him. Your pets will be in very good hands here.

Cecilia F.

My usual veterinarian at VCA was 2 weeks out si I had to visit this clinic to get blood work and a new pain prescription for my dog.
The vet saw my dog for less than 2 minutes and came back 25 minutes later to try and draw blood, not only it took him 3 different tries as he's maybe 70 and can't really see what he's doing he was rude and very harsh with my almost 15 year old German Shepherd who's the sweetest girl you can imagine.
He wanted to run 200 extra dollars worth of tests which I declined and they all came back normal. I asked for the prescriptions and he was forcing me to get a month worth of the 75 mg Carprofen from them at $150.00 and when I declined and told him I get them from Costco he proceeded to say he would only prescribe them for 3 months and that she had to come back before he'd prescribed them again................. My dog has been on this medication for 6 years and her usual vet only sees her once a year for that specific reason with other visits for vaccines, bath or health issues if any arise.
I tried explaining this to him and he started yelling literally yelling at me and I tried explaining him and telling him he didn't need to be disrespectful and to stop yelling to which he said I don't care you don't come back you figure out. Him and his wife are both rude and disrespectful who think everyone that comes thru their doors are ignorant as he himself said.
The two receptionists to whom I apologized for his behavior and explained them I was not trying to be rude to them as he left me standing while he saw 2 other animals without handing me a prescription as I was waiting for blood work for over 45 minutes and had been at that place for almost 3 2.5 hours.

Do your self and specially your dogs a favor and go somewhere else, there is a reason why other animal clinics have a 2 week waiting period and this one doesn't and if its an urgent or emergency issue go to VCA pacific hospital.

Lizbeth M.

Terrible customer service with this so called Dr. Walia. He will not listen to what your concerns are. He cropped my dogs ears and kept saying they look even . Then he agreed to them being uneven , but for him you can’t really tell only if you look at them. How can I not look at her she’s my dog. He proceeded to say he dosnt like working with “people like me”. Not sure exactly what he ment? You mean you only like patients, who are submissive and won’t react to the poorly job you have done? I have recorded our conversations because of how rude he is and won’t let you speak. I did take her back to get it fixed and all he kept saying is “if I cut her ears you’re not going to be happy it could end up shorter than the other”. He said this at least 5 times. well that’s very reassuring you obviously shouldn’t be cropping ears if you’re not comfortable with it. Left my puppy , but then went to get her before he botched her again. Do yourself a favor and don’t make the same mistake we did. These others reviews on cropping ears are very accurate make sure you read them all🫣 We will look for a different place to fix her ears and will absolutely never refer anyone here and will be exposing them on other social media’s because “people like me” will post on TikTok where the word travels a lot quicker. To bad I didn’t record him rolling his eyes at me like a child who dosnt like to hear when they are in the wrong.

Molly R.

Warning! Do not go to this vet. I made a last-minute appointment with this office because they were close to my house and my other vet was so busy they couldn't see my dog for a week so I took a leap of faith to go to a new vets office. I should have known better and looked at the reviews first.

Dr. will do a half ass assessment on your dog and then give you an attitude for doing anything on your own or taking initiative to care for your dog. His way or the highway.

Horrible customer service, verbal assaultive and NO interpersonal skills. When I told them I didn't want him to be my vet. I requested a refund for this 5 second
" assessment" that he did, he refused, I started crying I was so upset and then he asked me to leave. Completely unprofessional. I saw the horrible reviews after the fact. I called the office afterwards and request a refund because my bank suggested I speak with the merchant directly first. The doctor proceeded to tell me that there was " something wrong with me", " that I need help" and yelling at me through the phone. Saying " I know about you"
Please heed my warning and avoid this company.

Lea F.

DO NOT GO HERE. My sister was verbally assaulted ( loudly in front of the entire office) by dr. walia because she asked if her dog could get anxiety medicine before her teeth cleaning. He told her "we don't service people like you". So any one that wants to make sure their dog is comfortable during procedures, don't go here, they don't want people "like you" you or your animal.

Jamie M.

Terrible business, Please do not take your animal here. My cat came out of this office paralyzed because the doctor dropped him on a metal stool. The floors are terribly dirty because the building is poorly taken care of and the doctor himself smells really bad. If the doctor can't even take care of himself, how do you expect him to take care of your animal?

Denine D.

I am so surprised by the bad reviews for this vet. We have been several times and always have a good experience. The staff and doctor are very friendly and knowledgeable.

Helen M.

Dr. Walia completely destroyed my dog's ears when I went to him for cropping. He left one of his ears like an upside down Nike swoosh and left the other one jagged and ugly. When I asked them to discuss compensating me in some manner, he said to come back so he could re-do the surgery--absolutely not. You can also see the missing hair he unnecessarily ripped off too... Overall, very shoddy workmanship. I hear he was good back in his day, but not anymore.
Go to Animal Clinic of Benson, Dr. Jay Lee fixed this guy's god-awful mistake and has impeccable work and a much better track record. I saw 3 month old doberman pups and 2 year old ones too that had the most gorgeous picture-perfect ears from there. Do yourself a favor and don't make my mistake.